Terms of Use

1. What ProveitGo is

ProveitGo is a tool that analyses publicly available information about social media accounts, and reports on the quality of their audience and interactions. It also lets you track links from a campaign through to your own analytics and store.

It is an aid to a decision you make. It does not make the decision, and it does not sign anything on your behalf.

2. The service is currently in beta

The service is offered free of charge during the beta period. Features may change, break, or be removed. Data you generate during the beta may be reset if a change requires it, and we will give notice before doing so where we reasonably can.

Pricing after the beta will be announced in advance. You will never be charged without agreeing to a paid plan first.

3. Your account

Signing up is your acceptance of these terms. Nothing else needs to be signed, and no separate confirmation is asked of you: the account exists because you agreed to them.

You are responsible for what happens under your account, including keeping your access secure. Tell us promptly if you believe someone else is using it.

You must be old enough to enter a contract where you live, and if you use the service for a company, you confirm you are allowed to accept these terms on its behalf.

4. What the reports are, and what they are not

Reports are estimates produced from public data at a point in time. They are not certainties, and they are not accusations.

A low score means the public signals of an account are unusual, which can have explanations other than fraud. A high score means the signals look ordinary, which is not a guarantee of anything. Public data is also incomplete and changes constantly, so two reports on the same account at different times can differ.

You remain responsible for your own commercial decisions. Do not present a report as a finding of fact about a person, and do not use one as the sole basis for a public accusation.

5. How you may use the service

Use it for your own evaluation and campaign work. The following are not allowed:

• Reselling, redistributing or publishing reports as your own product.
• Automated extraction of the service beyond normal use, including scraping the interface or hammering the API.
• Using reports to harass, defame or publicly shame anyone.
• Attempting to break, probe or circumvent the security of the service.
• Uploading anything unlawful, or anything you do not have the right to submit.

6. Data about third parties

When you request a report on an account, the service reads information that the platform in question makes publicly available. That information concerns a real person.

You are responsible for having a legitimate reason to evaluate that account, typically because you are considering or running a commercial relationship with them. Do not use the service to build profiles of private individuals unrelated to a business purpose.

If a person asks us to stop processing information about them, we will consider the request and comply where the law requires it.

7. Your data

You keep ownership of what you put into the service. We use it to operate the service for you, and to keep the service working and secure.

We do not sell your data. Details of what is collected and why are set out in the privacy policy.

8. Third-party services

The service depends on data sources and platforms we do not control, and on integrations you may choose to connect, such as your store or analytics. If one of them changes its rules, its interface or its availability, parts of the service may degrade or stop working.

Connecting an integration means you authorise us to access it on your behalf, for the purpose you connected it for. You can disconnect it at any time.

9. Availability

We work to keep the service available but do not promise it will be uninterrupted or error free. Maintenance, outages at our providers, and beta instability all happen.

10. Limits of our liability

The service is provided as is. To the extent the law allows, we are not liable for indirect or consequential loss, including lost profit, lost opportunity, or the outcome of a campaign or partnership you decided to enter into.

Nothing in these terms excludes liability that cannot lawfully be excluded.

11. Ending your use

You can stop using the service and close your account at any time.

We may suspend or close an account that breaks these terms, or where required by law. Where the situation allows it, we will tell you why and give you a chance to put it right.

12. Changes to these terms

We may update these terms as the service changes. If a change materially affects you, we will give notice through the service or by email before it takes effect. Continuing to use the service after that means you accept the updated terms.